A storage system was down from 9:12am affecting some websites.
Service restored 1:15am. 2020
Sep 14/15Network performance issues restricted access to internet for Stralia Web services over 14/15 Sept.
Email services were mainly impacted during this period
Sep 11/12A Network performance issue at the data centre on Friday evening/Saturday morning restricted access to internet for Stralia Web services from 1:00am to 6am.
On Friday evening network performance degraded slowing some traffic to email and Web services. At approximately 1:30am all internet services became unreachable. The affected network hardware was restarted at 5:30am, all services were back online at 5:48am.
Aug 30CMS Hosting Outage - At 2:05 one of the website maintenance tasks failed and a server became unresponsive. This did not affect all websites and full function has been restored to those websites affected at 1:30pm. The underlying issue of why the server stopped responding has been identified and the issue has been resolved and should not repeat.
Jun 28CMS Hosting Outage - Intermittent connectivity issues from 9am-10am followed by server down. Service restored at 4:45pm.
Jun 25Email Server Outage - storage issue at the data centre affecting our email server. The issue was rectified 9:40am.
Jun 11-12Email Server Outage - storage issue at the data centre affecting our email server. An overnight process failed in a way that drastically reduced the performance of the server. The email server storage has been recovered successfully. A new storage system has been connected to the main email server and the system has now been copied across to the new storage space successfully.
May 28CMS Service Interruption 12:40am - 8:45am due to network issues.
May 17-21Email server intermittent outages. A problem has been identified in the hypervisor and the email server was completely unresponsive from approx 11am 20 May and had to be taken offline to address the issue. Service was restored at 8:30am 21 May after an 21 hour outage.
May 15Email server outage 2am-9am. Service has been restored. Technicians are investigating cause. We are monitoring the issue.
2019
Dec 9Datacentre network issues affected some websites.
Reported 7:55am. Engineers have restored connectivity. All systems should now be working. Updated 11:15am
Oct 26-31Web service having intermittent connection issues resulting in some webpages failing to load all elements.
Oct 10Our hosting services experienced an issue causing websites to become unavailable for a short period. The service has been rebooted and is now fully functioning. Outages 9:55am - 10:35am.
Sep 11Our hosting services experienced an issue causing websites to become unavailable for a short period. The service has been rebooted and is now fully functioning. Outages started 7:15pm until 7:40pm.
Jul 3Our hosting services experienced intermittent issues causing websites to become unavailable for short periods of time. The service has been rebooted and is now fully functioning. Technicians are investigating. Outages started 2:56pm until 4:50pm.
Jan 16Network issues are affecting the serving of websites. Technicians are investigating. Outage started 1:50pm.
Update 3:47pm: Service restored.
A DDos Reflection Attack has been identified as the cause of the network interruption, and the network has been restored. We are monitoring the issue.